Terms of Service

1. Provider details

This website is operated by:

• Legal name: [LEGAL COMPANY NAME]
• Company ID (EIK/BULSTAT): [COMPANY ID]
• Registered office: [REGISTERED ADDRESS]
• Represented by: [NAME OF MANAGING DIRECTOR]
• Correspondence address: Ring Tower, Ring Road 251A, 1715 Sofia, Bulgaria
• Email: office@robohubpro.com
• Phone: +359 878 143 803

Supervisory authorities: the Bulgarian Commission for Consumer Protection (kzp.bg) and the Commission for Personal Data Protection (kzld.bg).

2. Definitions

• “Site” means the website robohubpro.com, including all of its subpages and functionality.
• “Provider”, “we” means the company identified in section 1.
• “User”, “you” means any person who visits or uses the Site.
• “Content” means all text, images, video, graphics, logos, specifications and software published on the Site.

3. Nature of the Site

The Site is informational and catalogue-based. It presents RoboHub Pro's products, solutions and services and allows enquiries to be submitted.

• No online sales are carried out through the Site and no purchase orders are accepted.
• Published product information, specifications and prices are indicative only and do not constitute a public invitation or a binding offer under Bulgarian commercial law.
• The specific terms of any transaction — scope, price, deadlines, warranty and delivery — are agreed individually and governed by a separate written contract or an accepted quotation.

4. Enquiries submitted through the Site

The Site provides contact and product enquiry forms. When submitting an enquiry you undertake:

• To provide true, accurate and current information, including valid contact details.
• Not to impersonate another person or use someone else's contact details without their consent.
• Not to submit content that is unlawful, offensive, misleading or infringes the rights of third parties.

Submitting an enquiry creates no contractual obligation for either party. We reserve the right not to respond to an enquiry at our discretion. Personal data provided through the forms is processed in accordance with our Privacy Policy.

5. User rights and obligations

You may browse the Site and use its Content for personal, non-commercial purposes. You undertake not to:

• Use the Site for unlawful purposes or in breach of applicable law.
• Take any action that impairs or disrupts the operation of the Site, including attempts at unauthorised access, overloading, or the introduction of malicious code.
• Use automated means to extract content (scraping, bots, robots), except as expressly permitted by the robots.txt file.
• Reproduce, distribute or commercially exploit the Content of the Site without our prior written consent.

6. Intellectual property

All Content on the Site, including text, images, video, design, structure and logos, is protected under the Bulgarian Copyright and Related Rights Act and is owned by the Provider or used under rights granted to it.

• Trade marks, logos and trade names displayed on the Site, including those of the manufacturers of the products presented, are the property of their respective owners.
• Use of the Site grants you no licence or any right whatsoever in the intellectual property displayed.
• Quotation is permitted with attribution of the source and an active link to the relevant page.

7. Accuracy of information

We make reasonable efforts to keep the information on the Site correct and up to date. Nevertheless:

• Technical specifications, images and availability are supplied by manufacturers and may change without notice.
• Images and visualisations are illustrative and may differ from the actual product.
• We do not warrant that the Content is exhaustive, error-free or fit for any particular purpose of yours.

Before making a decision, rely on information confirmed by us in writing rather than solely on what is published on the Site.

8. Availability of the Site

We aim to keep the Site continuously available but do not guarantee uninterrupted or error-free access. We reserve the right to modify, suspend or discontinue the Site or any of its features without notice and without liability.

9. Links to third-party sites

The Site may contain links to external websites, including social networks and manufacturers' sites. Those sites are operated by third parties and we do not control their content, policies or practices. We accept no liability for them; visiting them is at your own risk and is governed by their own terms.

10. Limitation of liability

To the maximum extent permitted by law, the Provider is not liable for:

• Direct or indirect damages, lost profits or loss of data arising from the use of, or inability to use, the Site.
• Damage caused by malicious software, technical faults or interruptions in internet connectivity that are not our fault.
• Decisions taken solely on the basis of information published on the Site.

Nothing in these Terms limits our liability for wilful misconduct or gross negligence, or in cases where liability cannot be excluded by law, including consumer rights under the Bulgarian Consumer Protection Act.

11. Cookies and personal data

The use of cookies and the processing of personal data are described in detail in our Privacy Policy, which forms an integral part of these Terms. You can manage your cookie consent at any time via the “Cookie settings” link in the Site footer.

12. Amendments to these Terms

We reserve the right to amend these Terms at any time. The current version is published on this page with the date of the last update. Continued use of the Site after changes are published constitutes acceptance of them.

13. Governing law and disputes

Matters not covered by these Terms are governed by the applicable law of the Republic of Bulgaria. The parties will seek to resolve any disputes through negotiation and mutual agreement. Failing agreement, the dispute shall be referred to the competent Bulgarian court.

Consumers have the right to approach the Commission for Consumer Protection or an alternative dispute resolution body, and to use the EU online dispute resolution platform.

14. Contact

For questions about these Terms, write to us at office@robohubpro.com or call +359 878 143 803.